Information You Provide
A name, phone number, or address entered into a search form is sent to the third-party provider that returns the results. El Paso Residents Directory does not retain a copy of those searches on its own servers. If you contact us, we receive the contents of your message and use them only to respond.
Automatically Collected Data
Hosting services create routine logs, such as IP address, browser type, page views, and timestamps. We review that information in aggregate to maintain the service and understand use of its pages. Cookies or comparable tools may be used for basic analytics and, where relevant, advertising measurement.
How Site Data Is Used
Limited data supports site operation, troubleshooting, traffic measurement, and page improvements. We do not sell visitor lists or create individual visitor profiles.
External Services and Links
Links may lead to El Paso County and Texas record portals, libraries, archives, or third-party search tools. The policy of the outside service, rather than this policy, controls information submitted there. That includes sponsored search results supplied by a third-party company.
Data Recipients
Service providers that host or support the site can process server-log information for us. Analytics and advertising partners may receive the automatic data described above. Information is disclosed when valid legal process requires disclosure and not otherwise.
Safeguards
The site uses an encrypted connection, and logs are kept only for the period needed for the purposes described here. There are no site accounts, so the site does not hold a visitor password or account profile to expose.
Visitors Under 18
This reference is intended for adults and is not aimed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor sent us information, contact us so it can be deleted.
Your Privacy Rights
Where applicable, the Texas Data Privacy and Security Act provides rights to know or access, correct, delete, and opt out in covered consumer-data settings. It took effect July 1, 2024; Texas state agencies and political subdivisions are exempt, and other exclusions can apply. The Texas Data Broker Act, Business & Commerce Code Chapter 510, applies to qualifying data brokers and does not make public records a private-site record file. Because this site keeps very little, a request usually involves checking the contact mailbox and server logs, then removing what is found. Use the Contact page to ask. Records held by Texas, El Paso County, or City custodians are outside our control; requests concerning those records belong with the custodian under the Texas Public Information Act, Texas Government Code Chapter 552.
Policy Changes
Updates to this policy will appear on this page. Continuing to use the site after an update indicates acceptance of the revised policy.